AI Agents represent the next generation of chatbots. Instead of depending on manually uploaded questions and answers, they use large language models to understand intent, retrieve the right information, and respond conversationally. In hospitality, this means guests interact with a virtual concierge that can think, adapt, and continuously learn—offering human-like assistance with zero training required.

Lobbychat.ai trains itself by reading your website content, prompts, and uploaded files, just like a real team member would but in seconds. It continuously improves using guest questions and your feedback, so answers get sharper over time without extra work from your staff.

Yes. Lobbychat.ai converses in 100+ languages, yes, even Swahili, so international guests always get answers they can understand.

Guests can email your hotel directly from the chat. This ensures no question is left unresolved and lets your team follow up personally.

Yes. You can review chat history, edit answers, and add new information anytime from the dashboard. No need to contact support for small changes.

Lobbychat follows strict content filters and hospitality-grade standards to make sure every interaction stays accurate, polite, and on-brand. Sensitive or off-topic messages are automatically screened and never reach guests.

Yes. Lobbychat fully complies with GDPR and other data-protection standards used in hospitality. All guest interactions are processed securely, with no personal information stored or shared without consent.

Lobbychat.ai starts at just USD 29.99 per month with unlimited chats included in any language, so you never have to worry about overage fees or hidden costs. And if the chatbot can’t answer a question, it automatically gives guests the option to email your hotel directly, so no inquiry is ever left unresolved.

Property information: Room types, amenities, accessibility features, pet policies, parking options Policies & procedures: Check-in/out times, cancellation terms, payment methods, age requirements
Guest services: WiFi access, breakfast hours, pool and fitness center, concierge services Local area: Nearby attractions, restaurants, transportation, directions to the hotel
What gets escalated: Specific availability checks, rate quotes, booking modifications, and complex guest requests go directly to your team with complete conversation context.

Lobbychat is designed to work alongside your current setup with zero integration needed, which means no months-long implementation projects, no vendor coordination, and no technical headaches—just add one line of code to your website and you’re live.