YOU CLEARLY DO NOT WANT TO BE LEFT BEHIND
Lobbychat vs Other Hotel Chatbots
Lobbychat AI Concierge (AI Agent) is fundamentally smarter.
While other AI tools rely on static FAQs or manual content uploads, Lobbychat automatically understands your hotel’s information directly from your website and materials & uses advanced language models to interpret guest intent, provide context-aware answers, and guide them through bookings naturally.
How Lobbychat Learns vs How Other Chatbots Learn
| Lobbychat (AI Concierge / AI Agent) | Other Chatbots | |
|---|---|---|
| Learning method | Automatically reads your website, FAQs, and uploaded documents using large language models. No setup or manual feeding required. | Needs manual uploads and structured FAQ entries. Nothing changes until a staff member updates it. |
| Updates | Automatically refreshes its knowledge when your website content changes. | Must be manually retrained or re‑indexed after every update or new offer. |
| Reasoning | Understands context and combines details from multiple sources (room, rate, policy) to provide accurate answers. | Searches for keywords and repeats stored text without real comprehension. |
| Languages | Supports 100+ languages instantly with natural tone and phrasing. | Requires manual translation files for each supported language. |
| Result | Learns like a real team member — adaptive, accurate, and always current. | Acts like a static FAQ — rigid, repetitive, and often outdated. |
Example: You Launch a New Offer
Scenario: Your hotel adds a new Family Summer Getaway offer on your website this morning.
| What Happens with Lobbychat | What Happens with Other Chatbots | |
| Update process | Lobbychat automatically detects and understands the new offer — details, inclusions, and dates — instantly. | A staff member must manually upload the new offer text or notify the vendor. Until then, the bot knows nothing about it. |
| Guest experience | Guest asks: “Do you have any family packages?” → Lobbychat replies naturally: “Yes, we just launched our Family Summer Getaway with breakfast and late checkout. Here’s your link to view live rates.” | Guest asks the same → The bot replies: “I’m sorry, I don’t have information about that. Please contact our reservations team.” |
| Impact | Real‑time awareness turns new offers into instant direct bookings. | Missed opportunities and frustrated guests. |
Real Guest Questions — How They’re Answered
| Guest asks… | Lobbychat responds with… | Other chatbots respond with… |
| “What time is breakfast?” | “Breakfast is served daily from 7 a.m. to 11 a.m. at Café Amara. Would you like the link to the breakfast menu?” | “Breakfast is 7–10 a.m.” (or refers you to an FAQ.)“ |
| “Is parking free?” | “Yes, complimentary self‑parking is available in the underground garage. Vehicle height limit is 2.1 m.” | “Parking is available. Please check our FAQ.” |
| “I’m arriving late at 00:30 — can I still check in?” | “Yes — our night team is ready for late arrivals. If you share your flight number, I can note it for faster check‑in.” | “Front desk open 24 hours.” |
Why This Matters
Legacy chatbots can only repeat what they’re fed. Lobbychat learns directly from your content and evolves automatically. That means no manual re‑training, no link uploads, and no translation files.
Hotels change often — rates, policies, offers — and Lobbychat keeps up on its own. That’s what makes it an AI Agent, not just another chatbot.
AI Concierge. AI Agent. Real Intelligence.
Lobbychat helps hotels focus on what matters: accurate answers, faster bookings, and effortless automation that actually works.
Frequently Asked Questions
Think of an AI Agent as your digital team member—always on duty, always consistent. It reads your website, understands your offers, and chats with guests in natural language to help them find answers or make bookings. No setup, no scripts—just real conversations powered by intelligence.
Lobbychat is built from the ground up for hotels — not a generic chatbot rebranded for hospitality. It understands hotel language, policies, and guest behavior natively, so setup takes minutes, not weeks.
Unlike other tools that depend on static FAQs, manual uploads, or complex PMS/CRS integrations, Lobbychat automatically learns from your website and property content to provide accurate, on-brand answers that actually help guests — not just reply fast.
No. Hotels can go live within minutes. Lobbychat connects easily to your website and supports multiple languages out of the box.
Yes. Lobbychat scales effortlessly across multiple hotels, allowing centralized management of FAQs, analytics, and guest communication from a single dashboard.
Lobbychat is GDPR-compliant and does not process payments or store sensitive data. All bookings are redirected through your official booking engine for PCI-safe transactions.